Privacy Policy

How FreeImage2Video handles accounts, uploads, generation history, payments, analytics, and service providers.
Jul 28, 2026

Effective date: September 22, 2026

Overview

FreeImage2Video provides an online image-to-video generation service at freeimage2video.com. This policy explains what information we process, why we process it, and the choices available to you.

Google sign-in is currently required. Eligible new accounts receive 12 one-time credits, subject to anti-abuse checks and availability. The generator shows your balance and the cost for the selected model and settings. No credit card is required. Signup credits do not refresh or expire. Available settings depend on the selected model. Free-account output is watermarked; active Pro and Max output is not.

Information We Process

Anonymous access and anti-abuse data

Anonymous generation is temporarily unavailable. Historical guest quota records remain in use for abuse prevention. If anonymous access is re-enabled, its limits will be shown in the service. For generation and abuse prevention, we process the image you upload, the optional motion prompt, basic request information, and a one-way visitor hash derived from the request IP and a limited set of browser characteristics. We use these hashes to enforce the lifetime guest trial and hourly network protections without storing the raw browser-characteristic set in the quota table. Cloudflare Turnstile also processes request and device signals to verify that a generation was initiated by a person. Guest generations are not added to an account history.

When you sign in with Google

Google authentication provides your name, email address, profile image, and a provider account identifier. We use this information to create and secure your account. An eligible new account receives 12 credits once, subject to anti-abuse checks and availability; those signup credits do not refresh or expire. Signed-in users can view a private history containing task details such as the prompt, model, status, creation time, uploaded-image location, and generated-video location.

When you make a purchase

Stripe processes subscription and one-time top-up payments. Stripe may collect your payment method, billing address, tax information, and other details needed to complete the transaction. We receive transaction and customer identifiers, payment status, product, amount, currency, and related billing information needed to grant credits, manage subscriptions, prevent duplicate fulfillment, and support payment inquiries. We do not receive or store your full card number. Top-ups add credits to your balance; they do not change your subscription plan.

Analytics and technical information

We use Google Analytics 4 to understand aggregate product usage and events such as generation completion, downloads, quota limits, and interest in possible features. We use Microsoft Clarity to understand navigation, clicks, scrolling, and usability through aggregated heatmaps and session recordings. Uploaded image previews and motion prompts are explicitly masked from Clarity recordings. Google and Microsoft may process device, browser, approximate location, cookie, and interaction information according to their own policies. We also process security and diagnostic data needed to operate the website and investigate errors or abuse.

Image and Video Processing

Uploaded images and prompts are sent through our server to Kie.ai for temporary file handling and AI video generation. When a video completes, we process the result and attempt to store the finalized MP4 in Cloudflare R2 for playback, download, and signed-in history. Free output receives a server-side watermark; active Pro and Max output does not. Temporary provider and source files may expire or be removed independently. Keep a local copy of any result you need to retain.

Do not upload confidential material, personal data you are not authorized to use, or content that violates another person's rights. We do not claim that uploaded images remain only on your device, and we do not sell uploaded images or use them to train our own AI model. Kie.ai's handling of submitted content is governed by its own terms and privacy practices.

Service Providers

We use third parties to operate the service, including:

  • Kie.ai for temporary file handling and AI video generation;
  • Stripe for checkout, subscription, payment, tax, and billing processing;
  • Google for authentication and Google Analytics 4;
  • Microsoft for Clarity heatmaps and privacy-masked session recordings;
  • Cloudflare for Turnstile human verification, abuse prevention, and R2 object storage;
  • Neon for the PostgreSQL database used for accounts, credits, quotas, orders, subscriptions, and task history;
  • Vercel and related delivery infrastructure for hosting, serverless processing, security, and application logs.

These providers may process information in countries other than your own.

Retention and Security

The one-way quota marker used for the lifetime guest trial is retained so the trial does not reset. Account details, credit records, orders, subscriptions, signed-in task history, security records, and stored generated videos are retained as needed to operate, secure, and improve the service and meet applicable obligations. Free-plan generated videos are normally stored for 90 days. An active paid subscription protects the subscriber's available video library, including videos created before upgrading; that protection continues for a 90-day grace period after the last paid period ends. Provider-hosted files may expire independently, and storage failures, legal requirements, or service availability may affect retention. We do not guarantee indefinite media retention, so keep local copies of important results.

We use reasonable technical and organizational safeguards, but no online service can guarantee absolute security. Current Google sign-in associates generation details with your account history. To request access to, correction of, or deletion of account-related information, contact us from the email address associated with your account. Some records may need to be retained for security, payment, fraud-prevention, or legal reasons.

Cookies and Similar Technologies

Authentication and site functionality may use cookies, local storage, or IndexedDB. Drafts may store source files, prompts and settings locally in your browser. The main image-to-video generator separates guest and account workspaces; signing in or switching accounts can require another upload. Studio can keep an explicit sign-in draft for up to 24 hours so you can return to your edit. Expired Studio drafts are removed when restoration is attempted. Keep a local copy of important source files and prompts. Google Analytics and Microsoft Clarity may use cookies or similar technologies. Browser controls can limit storage, but disabling essential storage may prevent sign-in or other features from working correctly.

Children's Privacy

The service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information so we can review and remove it.

Changes to This Policy

We may update this policy as the product or its providers change. The effective date above will be updated when material changes are published.

Contact

Questions or privacy requests can be sent to [email protected].

Privacy Policy